About G2C Office

The Government-to-Citizen (G2C) Project was established with the primary objective to simplify and enhance the delivery of public services. The Project initiative has studied and improved more than 100 services and sub-services across the ten ministries and various autonomous agencies out of more than 200 services these agencies provides.

This portal is a single-access point for all the G2C services provided by the various ministries, agencies and public sectors of Royal Government of Bhutan and servers as a common platform for all the dispensing points - Agency HQ, Dzongkhags, Gewog offices and Community Centers (CCs).

The portal is also meant to disseminate information on the services. Service manuals are available on the web portal. The portal also facilitates other services like service registration, acknowledgement and payment receipts, service status tracking and service output generations.

The G2C Office is a service delivery initiative of Prime Minister of Bhutan. Although it used to be a project office in the past, it has now become a permanent office under the Cabinet Secretariat of Bhutan and is know as Public Services and Grievance Redressal Division.


One can contact us at g2c@cabinet.gov.bt

Phone: +975-2-339655/ 338088

Our toll free hotline Number is 1199

Facebook page at https://www.facebook.com/g2coffice/