Lyonchen Tshering Tobgay"Government must adapt to the needs of citizens instead of citizens running after the government. As such, our government must deliver services in a manner that is simple, seamless & accessible to all our people, at all times."

Lyonchen Tshering Tobgay (9th December, 2014)


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Notification for the Piloting of the G2C Contact Center

In our continuous efforts to improving public service delivery, the G2C Office under the Office of the Prime Minister has instituted a Contact Center for G2C services. Prior to the launch, the contact center is being piloted for a period of one month starting from 5th October 2015, during which the service users are requested to seek any information regarding the following services from the Contact Center:

:- Department of Civil Registration and Census services
:- Thromde services
:- Audit Clearance service
:- Security Clearance service
:- Department of Forests and Park services
:- G2C Mobile Apps
:- G2C Citizen portal (
:- Any other information on the G2C initiative

The G2C Contact Center will be operated as follows:
Timing: 9:00 a.m. - 5:00 p.m.
Days: Monday - Friday

Service users can also provide their valuable comments and feedback to the contact center agents or email us at; or call us at +975 (02)339655/338088 in order to further improve the contact center experience for the citizens.





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G2C Mobile Apps

Following are the list of six apps developed as part of the mobile Apps contest conducted by the G2C Office.

Health & Education Youth & Women Public Safety




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Bhutan Alert




Invitation for the Consultancy Services

The G2C Office would like to invite consultancy services from valid local firms for:

Development of advocacy, education and awareness materials for the G2C office, cabinet secretariat Development of video clippings for advocacy for the G2C Office, Cabinet Secretariat The last date for submission of the above bids will be on 17 July, 2015 at 1400 hours and the bids will be opened on the same day at 1430 hours.

For details contact Ms. Lungten Zangmo ( at 339655 (Ext: 103) during office hours.

A signed Integrity Pact document is uploaded along with respective tender document below. The bidder shall counter sign the pact as required and submit with the bid document.

Tender document for the development of advocacy, education and awareness materials SBD_Outreach Materials (PDF)  Integrity Pact(PDF)
Tender document for the video clippings for advocacy SBD Video Clipping (PDF)  Integrity Pact 


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Shortlisted Firms for the G2C System Enhancement

Following firms were shortlisted for G2C System Enhancement based on submission of Expression of Interested on July 2, 2015:

  • e-Druk Consultancy
  • iTechnologies
  • Sparkle Technology
  • NGN Technology Private Limited
  • Southtech(Bhutan) Private Limited


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